SamSabz Link CRM
Demo-Customization and Price
Demo-Customization and Price
The system refers to all processes and technologies used by companies and organizations to identify, encourage, extend, maintain and provide better customer service, and includes managing the various ways a customer uses to communicate with the organization. The principles of customer relationship management, how to create a successful system and executing it to manage customer communications from the initial launch and initial implementation of such a system to maintain it at different times.
Customer Relationship Management System A complete set of processes and technologies to manage existing and potential customers and business people in marketing, sales and services, regardless of the type of communication paths with customers, is a business strategy for selecting and managing customers for Optimizing and enhancing company value as well as long-term sales, as well as a comprehensive business and marketing strategy that integrates technology, processes, and all business activities around a customer.
Customer Relationship Management is a single-piece information system that is used to plan, schedule and control the activities before and after the sale of the organization and to empower customers to interact with the organization through a variety of tools such as website, telephone, etc.
Implementation of customer relationship management system in the organization:
With the advent of online technology and communications, part of organizations and companies are using customer relationship management or CRM systems, before implementing a CRM system, the pre-requisites that the organization needs to provide are:
The benefits of using CRM for an organization are as follows:
Main tasks of CRM software:
Return Capital CRM Software:
Research shows that for every million tomans you invest in CRM, you can create new revenue of $ 5.6 million. Do you need customer relationship management software?
If you are concerned about the answers to any of the questions below, you should seriously consider using CRM.
⦁ You feel that you are swimming in a pool of scattered information and you can not track them properly
⦁ Lots many new people calling you to buy
⦁ Do not have an idea about which of the places you spend on advertising
⦁ takes about 30 minutes time to find a customer email and send him email
⦁ You forget your appointment
⦁ Will your business grow or fall? You do not have an idea about these trends
⦁ your customers in the next call are forced to introduce themselves
⦁ Everyone in your sales team has a personalized sales process
⦁ you do not understand if one of your sales staff participate? Is there any problem?
⦁ You do not have the means to persuade your sales staff
⦁ do Your sales staff do their follow-up carefully? There is no idea how to control this process
⦁ when the customer calls you and makes a complaint, do you have to collect the entire company to answer the customer round you?
⦁ when you go to travel , the sales department goes to hibernate
Small Business Owners who Have Awareness in Management Use CRM. The following are the reasons why these managers use the Customer Relationship Management System:
⦁ Your memory capacity is low :You might think that you can remember everything and save it in your mind, but our experience has shown that this is not always the way we expect it to happen. You may be able to hold 10 or 20 or even 50 customer information in your mind, but it's time that you can not follow them and their tasks and related issues. You do not want to restrict your business to the information stored in your mind. ? If you manage just 20 clients successfully in your mind, know that your business growth has been stopped. With the Client Relationship Management system, you can manage thousands of clients and let the computer system perform its memory tasks. Take advantage of the technology and take advantage of the success of your business.
⦁ Many people believe that emails are the most complete solution. This means you can filter in the email, read past posts, and pin your email with your smart devices. But the problem starts when your emails are getting bigger and difficult to manage. Finding emails is another problem and you're having trouble with what you said to different customers. The biggest problem is when one of your employees resigns or fired. You will never remember that your team has sent emails to several people. At this time, another email is not a good solution. Your team may be completely disrupted and your communications with customers will be erased and annoyed.A customer relationship management system puts all customer information in a central location, both for easy updates and for viewing when others update. That way, all communications are kept at one point and do not get lost. Now you can see all the information and share them with your team.
⦁ Measuring units for your business's growth and success are necessary:You may fool yourself with the common sense or formulas and Excel charts, but the question is, is this the way to go ??Your time is more valuable than trying to make mistakes in your calculations in any way, and a CRM system will give you units of measurement with the amounts and capacities tailored to your business, and you do not have to do anything. With a good CRM, such as the Sam Green System Customer Relationship System, you can create a better sales report and reports required.
⦁ The situation is important: Do you know which of your customers are ready to call? Do you know which of your customers and perspectives are behind the line and how low your interest is to your service or product? Having this information can help your business and your strategy?The customer relationship management system allows you to view the statuses. Whenever you contact, email, or communicate with your customers, you can define a status. Then you will be able to review customers and find out which customers are in the sales process.
⦁ having a history of business information is very important:If you want to look back and see everything in a particular call, the flow of communication between you and those and other business members you will certainly need to have a CRM.
⦁ The customer relationship management system allows you to keep all of your conversations in place and get access to the process as soon as you need it. Do not be confused when a particular customer is upset you. Check your conversation process as well as other members of your company and then respond.You can save a lot of customers who are leaving you, and you can learn from the history of your conversations.
⦁ Competition helps to your business: its not interesting that you feel uncompetitive. It's very good that the employees compete with each other.Competition will help your business to be valuable. Seal threads on your CRM board and set goals. You can display the results so that employees can see who is the most interested. This way the business grows, and with the growth of your business, in fact, everyone is a winner.
⦁ Your information will never be lost:If you use the netpad, calendar and ... to track your appointments, so there is a chance of their loss in some places. Do you save everything on your laptop? May be stolen.A CRM-based network allows you to effectively protect your information. Sure, servers and hard drives can be corrupted or burned, but with the right web and back up your data will never be lost.
⦁ Predict your future: What would you expect if there was only one way to understand it? The customer relationship management system can provide a logical expectation based on the current process and past events.If your history is properly prepared, a good CRM system can compare the information and give you good predictions.
⦁ Follow the tasks and events: Calendar is very important. most important method than email. You will never be able to track the tasks and events you need to remember without a good system. CRM helps you not only track each specific task and event specific, also connects it to the client or clue, and ultimately brings it to a good end.
⦁ Organize: You may claim that you can manage your business using email, work management systems and calendar systems, in which case you will lose a bigger picture. Organizing all the information in a system gives you a big picture. The customer relationship management system, email, tasks, calendars and many other applications are managed and maintained in a single application. You can also access your information anywhere in the world with any means that the Internet has. Learn about your business you never knew. Put together all the pieces together by organizing and storing information and things in the central location. The key to success in business is organizing.